Interactive Online Lectures

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Through our Video Lectures you gain access to the world's leading Technology experts. Our unique delivery simulates a one-on-one classroom environment creating a more personal lesson and learning experience. All of our courses feature full-motion videos of instructors teaching the information as if they are speaking directly to you.

Experience our Video lectures for yourself:

ITIL Foundations V.3 - Online Self-Paced Video Training

 

ITIL Expert Patrick Von Schlag introduces the student to the fundamentals of IT service management as described in the IT Infrastructure Library (ITIL®). This accredited video based program comes complete with online instructor lectures, online student manual, online mentoring services and the option to take the Foundation examination online using a web cam proctor or at a CSME testing center or at a using an onsite private proctor.

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ITIL V.3.0 - Operational Support and Analysis - Mentored Learning Training

 

ITSM Service Manager Patrick Von Schlag takes you through this hands on ITSM Version 3 Service Capability Management - Operational Support and Analysis certification training program. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. This video based program comes complete with 30, 60 or 90 day student license, online student mentoring, online student manual and a series of optional support services (exam vouchers, online practice exams, ITSM Books, etc.) designed to enhance the students online training experience.

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ITIL V.3.0 - Service Operation Lifecycle - Mentored Learning Training

 

ITSM Service Manager Patrick Von Schlag takes you through this hands on ITSM Version 3 Service Lifecycle Management - Service Operation certification training program. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Operation domain of the ITIL Service Lifecycle. This video based program comes complete with 30, 60 or 90 day student license, online student mentoring, online student manual and a series of optional support services (exam vouchers, online practice exams, ITSM Books, etc.) designed to enhance the students online training experience.

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